Wedding Chicago: Having a Positive Attitude

June 10, 2005

I recently had an unpleasant exchange with one of the vendors in our area.  This person shall remain nameless, of course, but I began thinking about the power of a positive attitude. 

I’ve had the pleasure of working with a number of great vendors over the last few years.  Some vendors are very passionate about their work, and they see it as an honor to participate in a couple’s wedding.  These are the vendors that can help take away the stress of the event.

Then, there are other vendors that can infect a couple with fear, worry and indecision.  If a vendor has a nasty attitude toward me in their email correspondence or over the phone, then I choose not to work with that person.  I remember contacting a DJ to find out his availability and his prices.  I still remember his snooty responses to all of my questions.  This DJ is very well known and we really needed one for our wedding, but I knew that I didn’t want his negativity anywhere near us on our special day.

In my opinion, vendors can’t afford to be unpleasant toward potential clients or their colleagues in the industry.  Bad word of mouth spreads through the community like a virus.  If I behave badly toward a bride or a colleague in any way, it’s up to me to rectify it as soon as possible.

Thankfully, couples expect more from wedding vendors nowadays.  They know that there’s a lot of competition out there and they are too smart to hire someone who doesn’t respect them.  Thank goodness for big changes!

Have a great day!

Comments

I couldn’t agree with you more!  We know that being in services industry is no picnic.  But no matter what the circumstances are, vendors have to maintain positive composures to clients and other business colleagues. 

My hat off to you for providing such high quality services to us brides by pre-screening out these negative attitudes.

Posted by  on  06/15  at  11:01 PM

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